What is this blog about?
Data-driven Insights about the State of the Industry, Patient Experience & Building an Exceptional Practice
Another industry blog. Why on earth would you want to do that?
Our company has been serving various medical and dental practices since 2013. Before we add a new specialty module (e.g., OB/GYN, clinical research, orthopedics, physical therapy or general dentistry), we usually conduct extensive research on the industry. After we start serving a new specialty, we continue learning. As a service to industry members, we are going to try to summarize and share some of our key learnings with the community.
In addition, we collect a lot of patient data on behalf of our clients. We are able to anonymize, aggregate and analyze this data, and are therefore well positioned to have a unique data-driven point of view on many topics relating to Patient Experience that are important to medical and dental providers and practice managers.